Hopstretch

Ye Macce Threade

4,049 posts in this topic

Jesus H look at that track pad.  

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4 hours ago, TMoney said:

TAKE ME TO YOUR DONGLES!

IMG_0013.jpg

Dark grey looks amazing in person.

Sweet!

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A buddy just got an ipad Air in space gray and I dig!

Love ta get me some of that TB3!

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22 hours ago, TMoney said:

TAKE ME TO YOUR DONGLES!

Dark grey looks amazing in person.

 

Ha -- I guess this is becoming more true than I thought.... 

 

SJ7KJ2f.png

 

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PSA: Be careful if you buy a touch-bar MBP and run boot camp.

https://www.reddit.com/r/apple/comments/5e1g37/warning_bootcamp_driver_causing_blown_speakers_in/?st=iw3meaz2&sh=424702c4

My new 15" blew its left speaker over the weekend while I was running Windows 10.

Apple does not have the repair infrastructure in place to swap out the blown speaker so they are sending me a new computer.

Pretty annoying.

One of these days I am going to learn my lesson about being an early adopter.

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Ouch, that sucks for both you and them.  I wonder if all the lappys with blown drivers will end up getting binned or if they'll figure a cost-effective way to repair and resell as refurbs?

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Any of you guys tried Airbar?

Looks pretty cool.

 

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I would have liked to see Apple shit-can Eddie Cue a long time ago.

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On 11/29/2016 at 0:07 PM, TMoney said:

Apple does not have the repair infrastructure in place to swap out the blown speaker so they are sending me a new computer.

That is so not why they are sending you a new computer.  They have studied it out, and it is cheaper for them to get you a new machine, then repair it and put the old one into the refurb store, than it is to have a technician take the whole thing apart, on site, and replace the speaker.

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32 minutes ago, EdipisReks1 said:

That is so not why they are sending you a new computer.  They have studied it out, and it is cheaper for them to get you a new machine, then repair it and put the old one into the refurb store, than it is to have a technician take the whole thing apart, on site, and replace the speaker.

Do you have a source for this?

It was/is my understanding that the Apple retail store technicians actually do repairs in store when parts were available. At the time the new MBP had not even been out two weeks so I found their explanation credible.

Edited by TMoney

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2 hours ago, TMoney said:

Do you have a source for this?

Just a strong understanding of computer repair logistics and part pipelines, and a strong understanding of the way Apple does business at the retail level.  If it were cheaper for them to have parts and do the repair, at this point in the product's life span, they would have had the parts, and would have done the repair.  In a year, when it doesn't make as much point to have every single speaker produced earmarked for a new product, the situation will change, because the value balance will shift.  Apple believes very strongly in "just in time," and sometimes "just in time" means "not at all; here have a new one."

Edited by EdipisReks1

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Also, keep in mind that replacing the speaker represents a technician not using that time to repair an iPhone, a product with both a much higher revenue yield, and a much higher breakage potential.

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Apple does a lot of non-iphone repairs at the genius bar.  It's possible this particular problem isn't one they're currently equipped to deal with, however.  Apple puts a pretty high value on having people leave the genius bar happy.

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20 minutes ago, grawk said:

Apple does a lot of non-iphone repairs at the genius bar.  It's possible this particular problem isn't one they're currently equipped to deal with, however.  Apple puts a pretty high value on having people leave the genius bar happy.

They aren't equipped to deal with it, because they don't want to be.  Apple does very little on whim.  I would say that "we will send you a brand new one, post-haste" is going to make most people pretty happy.

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Or because the design of the laptop doesn't lend itself to repairing the speaker easily, or the value proposition of stocking those parts at every apple store isn't worth it, etc.  So sure, it's an intentional decision, but not as blanket as "they're not going to repair laptops in the field", because they do.

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5 minutes ago, grawk said:

Or because the design of the laptop doesn't lend itself to repairing the speaker easily, or the value proposition of stocking those parts at every apple store isn't worth it, etc.  So sure, it's an intentional decision, but not as blanket as "they're not going to repair laptops in the field", because they do.

Hence why I said "In a year, when it doesn't make as much point to have every single speaker produced earmarked for a new product, the situation will change, because the value balance will shift."

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I need some help with my Daughter's MacBook Pro 2011.

The hard drive is completely dead.  No chance of recovering data, or more importantly the OS.

I've got a new hard drive, but need to get the OS on it.  I was thinking I'd need to get the Recovery Disk Assistant on a USB drive to get things started, but I'm not really sure if this is right.

Another issue, is that this is a Windows family, so we have no other Mac's to create such recovery disks from.

Please Help - I'm really uneducated on the Mac side.

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Thanks.  Just did command + R after reboot and it's downloading now.

I'm used to having to wrestle with things, that's too easy. 

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Posted (edited)

If you daughter is a good 21st century gal, she should have an ios device. If so, she will be able to sync with her iCloud account and probably get back Contacts and maybe more.

Edited by ironbut

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