I have already sent the headphones to Birgir's recommendation. However I had contacted the above link with an enquiry, they replied after the event. I replied back informing them that I had made other arrangements. They then replied pretty much second guessing where I had sent the STAX and saying that they expected me to be in touch. Naturally I was curious given this unusual response. Hence my question. Given that I am new to the STAX repair options available and like to make informed choices I don't see anything wrong with garnering opinion. Given the other reply to this question it would appear that going with this website does not equate to a single reply resulting in an absolute.