Sprint called back, right on schedule, for the third time, to check on the status of my phone problem. (A cell was down so our mobiles ceased working in our house. It was fixed relatively promptly.)
What's got into their customer care department? The service was stunningly, shockingly good. They've always been pretty good for the thousand line customer, but I called this in as a schmo with two phones on a family plan.
If you can't depend on crappy service from your cellphone carrier , what's the world coming to?