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Grahame

High Rollers
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Everything posted by Grahame

  1. Grahame

    RIP someone or another

    Roxette singer Marie Fredriksson dies, aged 61 https://www.bbc.com/news/entertainment-arts-50730052 RIP Marie
  2. Grahame

    SME pickup arms no longer available

    Sad day. Presumably their bean counters know their target markets and their demand curves. A few high margin sales to non price sensitive individuals may work as well or better for them than more sales to price sensitive individuals. When I think back to my dads SME III , Shure V15 iv, Thorens 160s, Quad 33, 303, Celestion 66 system, and the impact it had on an impressionable younger me. And where are they now / who owns them / the state of engineering led British Hi-Fi Manufacturing. Sad day indeed. Somehow I doubt the current owners have stacked Quad ESL's in their listening room. http://www.quadesl.org/index.php/hard-core/stacked-quads http://www.the-ear.net/features/sme-steyning-west-sussex-england
  3. Grahame

    Happy Birthday Skullguise!!

    Happy Birthday, Todd. May your day be better than an Economy flight on United!
  4. Grahame

    What are you listening to Part the Third

    Exactly as the artist intended. https://www.theguardian.com/music/2011/jan/11/kanye-west-album-cover
  5. Grahame

    What Are You Building Today

    Bear in mind ... https://www.vice.com/en_us/article/gvyj4b/how-the-us-quietly-field-tests-blinding-laser-weapons And remember
  6. Grahame

    Music Making

    Meanwhile ... via: https://www.theregister.co.uk/2019/12/02/amazons_ai_keyboard/ more here: https://aws.amazon.com/blogs/aws/aws-deepcomposer-compose-music-with-generative-machine-learning-models/
  7. Grahame

    HDTV Suggestions

    The other thing I did, subsequently, to hopefully prevent a reoccurence due to external conditions, and allow a graceful shutdown was to isolate the entertainment stack behind a UPS So I can see the power draw, and remaining uptime depending on what's on.
  8. Grahame

    HDTV Suggestions

    Oh well, time for a little story. Are you sitting comfortably?, then I'll begin. Bought my OLED on black friday in 2016. I also purchased 3 Year Black Friday Multi-Device Protection Plan - Total Aggregate Claim Limit ($2000) Situation eventually resolved, but much too-ing and fro-ing , including interacting with San Franciso's last TV repair man! https://hoodline.com/2017/06/art-s-tv-to-become-bilingual-preschool-this-fall initial chat transcript ranscript: script: [15:59:02] Stephenie joined the conversation [15:59:02] Thank you for contacting Customer Service. [15:59:10] Grahame ***: plan was * Year Black Friday Multi-Device Protection Plan - Total Aggregate Claim Limit ($****) [15:59:27] Stephenie: Hello. My name is Stephenie, and I will be happy to assist you today. [15:59:36] Grahame ***: Order# ***-*******-******* [15:59:41] Grahame ***: from amazon , [15:59:49] Grahame ***: Ordered on November **, **** [16:00:22] Grahame ***: can you re-send so I can find plan in dashboard and make claim [16:00:49] Grahame ***: TV ordered at the same time has developed an issue [16:01:36] Stephenie: I am happy to assist you regarding this. Unfortunately you are not able to file a claim online but I am happy to assist you in filing the claim. [16:03:23] Grahame ***: Do you know the plan # so I can enter it in the dashboard? [16:03:50] Stephenie: I do but your dashboard will not show that information as you are not able to see your plan online due to the kind of plan that it is. [16:04:07] Grahame ***: aha [16:05:06] Grahame ***: can you send me a copy of the plan by email, so I know whats covered and how to make a claim? [16:05:15] Grahame ***: another email said the ASIN was B**M*FALLE [16:06:42] Stephenie: You may be able to locate your plan here. https://svcplans.assurantsolutions.com/doorbuster-terms-and-conditions [16:06:57] Grahame ***: Grahame *** has been connected. [16:07:23] Stephenie: If you would like to start a claim now I am happy to assist you. [16:08:37] Grahame ***: I''m just reading the info , [16:08:48] Grahame ***: meets the purchase criteria [16:08:48] Grahame ***: Your Plan must have been purchased between **/**/**** – **/**/****. [16:09:05] Stephenie: Would you like to file a claim today? [16:09:10] Grahame ***: To arrange for service, call our Protection Plan Provider at *-***-***-****. The Assurant Black Friday Multi-Device Protection Plan Provider must authorize all repairs and service in advance. If your repair is not satisfactory, please contact us. [16:09:16] Grahame ***: yes please , [16:09:22] Grahame ***: lets get this started [16:09:30] Stephenie: Wonderful, what is going on with your TV? [16:10:03] Grahame ***: TV is LG Electronics OLED**B*P Flat **-Inch *K Ultra HD Smart OLED TV (**** Model) [16:10:11] Grahame ***: Ordered on November **, **** Order# ***-*******-******* [16:10:30] Grahame ***: The picture is now intermittent [16:10:47] Grahame ***: when you turn it on , a (perfect) iamge displays briefly [16:10:54] Grahame ***: then goes black [16:11:23] Grahame ***: and then the image will display briefly , ( under a second) [16:11:29] Grahame ***: then black [16:11:40] Grahame ***: independant of input [16:12:10] Grahame ***: e.g happens when using the Smart TV features , no external input [16:12:15] Grahame ***: or any external input [16:12:43] Grahame ***: TV still outputs audio OK , even when no picture [16:13:00] Grahame ***: frustrating! [16:13:15] Stephenie: I am very sorry that is happening when did that start? [16:13:22] Grahame ***: Just yesterday [16:13:41] Grahame ***: and your chat opened today. [16:14:39] Stephenie: Thank you, and what was your purchase price? [16:15:00] Grahame ***: Item(s) Subtotal: $*,***.** Shipping & Handling: $*.** Total before tax: $*,***.** Estimated tax to be collected: $***.** Grand Total: $*,***.** [16:16:29] Stephenie: Thank you, and I am seeing your address as, CA ***** and could I have you verify your phone number? [16:16:41] Grahame ***: address is correct [16:16:53] Grahame ***: home phone is (***)-***-**** [16:17:07] Grahame ***: Cell/Mobile *** *** **** [16:17:46] Stephenie: Thank you Grahame , the last thing we will need is for you to send in a copy of your receipt. We need this receipt so that we finish processing you claim. The receipt of the product must include the following: Product make, model, serial number (if possible), day shipped/bought, and purchase price. [16:17:59] Stephenie: You can email us your order confirmation, shipment confirmation, or a screenshot of the order details page. You can email us your receipt for the product to: [email protected] Please make sure to write "Amazon ********" in the subject line of your email. We will send you an email within *-* business days notifying you that we received it and what the next steps of your claim are. [16:18:33] Grahame ***: device details [16:18:34] Grahame ***: https://photos.app.goo.gl/*p**a*h*AXarCJD** [16:18:58] Stephenie: That does need to be emailed in to complete the claim. [16:19:06] Grahame ***: Grahame *** has been disconnected. And this is my call log / tracking of the whole saga including the "fun" part when RW went incommunicado with the TV only to reappear saying "I'm back from vacation" ( when prompted) as if nothing was wrong ... 2016-11-27 Purchased TV 2016-11-27 Purchased Policy - 2019-04-21 TV Developed fault 2019-04-22 Fault Reported - Chat - Apr 22 2019 3:59:19:937PM - Stephenie R Visit Scheduled 2019-04-26 Visit Occurs 2019-05-03 Pictures of TV Sent 2019-05-08 Text Chat with Assurant - Said would be escalated 2019-05-13 Text Chat with Assurant - May 13 2019 3:32:14:663PM Christel P Text Chat with Assurant 2019-05-16 Voice mail message left by Harriet Assurant Solutions Claim authorized, Service provider to order parts + repair, 2019-05-20 Left message for Harriet Bird (confirming status, what next?) 2019-05-22 Call from Richard Wong (Arts TV) wanting to pick up TV on 23rd between 11-12 2019-05-23 Richard Wong picks up TV on 23rd between 11-12. Parts due 30th? 2019-05-30 Nothing Happens 2019-06-03 Call from Harriet Bird () asking for status 2019-06-04 Called Harriet @9:40: She tried to contact RW for status,give him a day to reply 2019-06-07 Texted RQ @ 09:06 asking for status 2019-06-07 Call from Harriet @ 10:10 asking for callback on status 2019-06-07 Called Harriet missed harriet, left voicemail 2019-06-10 Called Harriet, informed no contact with RW from either of us. 2019-06-10 Texted and Called RW. No Response. Voice Mail boxes Full, 2019-06-12 Called RW. picked up, back from vacation, arranged return 06-14 2019-06-13 Called Harriet, informed her of the situation 2019-06-14 RW Delivered repaired TV. Works. All is well. 2019-06-14 Left Message with Harriet to inform her of the situation. I wish you well !
  9. Grahame

    Happy Birthday Bryan!

    Happy Birthday, Bryan.
  10. Grahame

    Happy Birthday JP!

    Happy Birthday JP!, and many more.
  11. Grahame

    What are you EATING right now?

    Which Bacon did you prefer? Other than, "all of them".
  12. Grahame

    What are you EATING right now?

    Chocolate Mousse
  13. Grahame

    Tidal v. Qobuz?

    Also Meanwhile ... So not the target demographic ...
  14. Grahame

    Tidal v. Qobuz?

    Meanwhile ... Get some headphones you weren't thinking of getting, for less, with Tidal. https://try.tidal.com/sennheiser-hifi or more HC / Pro https://try.tidal.com/sennheiser-premium Via: https://slickdeals.net/f/13517794-purchase-tidal-annual-plan-and-get-a-free-pair-of-sennheiser-hd-4-40bt-headphones-120 Brent must be slacking ...
  15. Grahame

    What are you EATING right now?

    Sea-Side Fish and Chips
  16. Grahame

    Happy Birthday, Chris!

    Happy Birthday Chris!
  17. Grahame

    Happy Birthday mikeymad!

    Happy Birthday Mikey!
  18. Grahame

    What are you EATING right now?

    I hope you now realise what you have been missing out on, and will take the appropriate steps in future to remedy this egregious situation.
  19. Grahame

    Best Android TV Box No Amazon Fire products

    Nvidia updated the shields in case you missed the news https://www.theverge.com/2019/10/28/20935215/nvidia-shield-tv-2019-review-streaming-stick-dolby-vision-4k-price-specs-features
  20. Grahame

    WiFi Router Upgrade

    Meanwhile ... https://www.theregister.co.uk/2019/11/07/ubiquiti_networks_phone_home/ https://community.ui.com/questions/Update-UniFi-Phone-Home-Performance-Data-Collection/f84a71c9-0b81-4d69-a3b3-45640aba1c8b
  21. Grahame

    Post what you're watching

    Also Available (in 1080p) on YouTube And as a separate, shorter, documentary of some of the individual experiences on Netflix
  22. Grahame

    Amazon Music HD

    Amazon Launches Amazon Music HD https://www.amazon.com/music/unlimited/hd Ooh , more bits ... For less .. https://www.theverge.com/2019/9/17/20869526/amazon-music-hd-lossless-flac-tier-spotify-apple Oh, Hi Neil, Pono? https://www.nytimes.com/2019/09/17/business/amazon-music-hd.html Earth will never be the same again, apparently. https://www.cnet.com/news/amazon-music-hd-launches-to-compete-with-tidal/ https://variety.com/2019/music/news/amazon-music-unveils-hd-highest-quality-audio-streaming-1203338552/ 90 day free trial. Nice.
  23. Grahame

    Post what you're watching

    Just watched using the PBS app. Chilling. Pairs with; https://www.pbs.org/wgbh/nova/video/inside-the-megafire/
  24. Grahame

    The Knuckledragger 3rd Memorial Slow Forum Post

    More info on what the F-35 pilot is doing while chucking his plane around the sky High Alpha, Max AB!
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