Sorry to hear Boze.
Shit, I changed my color and cable length (actually they took the option away and reintroduced) since the original order, they have three different sets of impressions and five refits of previous JH13 to compare (all but one of each they shouldn't), they've screwed up my email address twice recently and my home and work addresses have changed in the last year. And yes, I've confirmed each of those through email and on the phone. Anyone placing odds mine arrives fine?