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Weird USB Audio Problem


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So I got my Aura Note USB DAC/CDP/Integrated and it sounds great, but whenever I have it plugged into my computer via usb I get alot of noise. I assume it's related to the computer in some way, as more activity (scrolling, opening programs) directly affects the noise.

It doesn't even matter if I'm using the usb input or not, I can be playing a cd and the noise will be there unless I unplug the usb cable. What should I do? Would a usb hub or something help? Or maybe a shielded cable? I'd appreciate any suggestions.

Also, I've used a few other usb audio devices and never had this problem.

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Also, I've used a few other usb audio devices and never had this problem.

If that's the case then it might also be the dac itself that is faulty or just extra sensitive to noise. I would call the manufacturer to see if they have any ideas. If it is an inherent design problem they would have encountered other customers with the same complaint and may have a simple solution.

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