"Umm, so where's the shovel?"
"Shovel?'
"Yes, for the .. you know ... cranial interface?"
"Oh! Oh, sorry, this is Defenestration! You want Decapitation -- that's right across the hall."
"Terribly sorry to have bothered you."
"Don't mention it. And you'll like Mr. Chesser, briefly. He does excellent work."