Julie needed a car pretty badly - the old one was about to fall apart any day. For the last 5 days I had been traveling between some 12 dealerships all of whom promised me prices on cars on the phone and ended up coming up with a significantly higher price by the time we were done talking. Today we walked in with a truecar.com certificate hoping to make matters simple. Turned out the dealer didn't accept those. Using that as a starting point, we negotiated and agreed upon a price that was fair (not great). We shook hands on it, Julie signed the appropriate papers and then we waited 4 hours to speak with the finance people. This was Julie while we waited.
We walk in the door to the finance lady's office and she is the happy funny person making jokes left and right. Then she tried to pull fast ones on me saying that I didn't understand the math (lol) and was making simple errors none of which she could explain. The price that was on the computer was $3800 higher than what we signed. I politely said that no way in hell was I paying more than the sticker price for the car. On top of that they were charging a 5.69% interest for the financing of the car even though Julie qualified for 0%. We were told that we could either get the 0% interest or we could get the price discounted. Again, I was told that the arithmetic was over my head and that I didn't understand financial math. This was Julie when the lady left the room to go grab her boss because I refused to continue talking to her.
PS. The boss "restructured" the deal as a favor to us and ended up with a price that was $500 more than what was agreed upon, forced me to sign it saying that there were 5 other customers waiting to pay for their cars. I calmly got up and said, "you are more than welcome to take them. I am sorry to have taken your time. I will think about your offer and get back to you in a few days." He circled the number we had agreed upon, wrote down 0% next to it and smashed the pen into my hand. I signed it. Julie walked out with keys to a brand new fully equipped 2016 Toyota Corolla LE.
Once we got out of the dealership This was the first time in her life she was driving a brand new car and she more than deserves it.