Yeah, I've found that writing to the muckety-mucks can be therapeutic, especially when channeling vicious anger into the most reasonable email in the world. Pure ranting rarely gets it for me, but as we all know I like to rant regardless. Anywho, my luck may be changing because I called the resident manager and the building's AC system guy is on the premises. The building can be shady in this regard, but maybe this will work out...