Call AKG again and tell them you want your crap and that you've got a good mind to go down there and show Frank what's what.
Or just call them again and ask nicely.
By "I went through" do you mean that the AKG charge appeared on your card? If so, sit tight and wait for whatever it is you ordered and stop pining after Frank.
Did you purchase these headphones from an authorized AKG dealer?
The ones who get their feelings hurt the most are the ones who are convinced they have the most to teach us (and others about ALL THINGS IN HEADPHONEDOM). It's kind of adorable.
Ah, I get it now, because if our practice differs from our written policy, then the Royal Virginian Mounted Police (funded in large part by the CIA) will shut down the site. Makes sense. Thanks for the heads up.