Car got completely fixed this morning! So yesterday, while I was there, I went over to the parts department and asked about the thermostat and radiator pump for my car. No good. Well, I wasn't sure it was either of these, so explained my situation to the service counter guy: that I suspect this was going to be a two stage repair -- once to diagnose it, order the parts, wait for the part to come in, then the other to actually replace the parts. Knowing that he won't be able to fix it, can I schedule him to at least look at it and see if he can diagnose it (I know they have special skills as they are trained, licensed professionals). They did -- good deal. Got up at freaking crack o'dawn to be there at 8, was there at 8. They fixed it -- not just diagnosed it, but fixed it. They could have called in the thermostat and pump and then fixed it, but instead, went straight to the fix. On top of that, it was a recall (radiator fan), so it was free. Win! I'm definitely going to continue using these guys, and they're almost walking distance to my apartment (1.8 miles, but it's along route 1, and I'm not that ready and/or willing to breath car fumes for that long, but could if I was desperate).