I am sure it will get resolved quickly. It already sounded good--it just didn't function properly. The guy at the shop says they notoriously take 500 hours to burn in before they sound good. Even as someone who believes in burn-in to some extent, that sounded lame, but I didn't bother to discuss/debate it.
It is actually even more gorgeous than I remembered. The volume and selector wheels alone will bring hours of fascination and satisfaction.