Nice, Jacob, good to have the connections. My wife just had a run-in with her old 3rd party VW service folks. Old owner sold it to lead mechanic, who has just run the place into the ground. Some questionable things, work done without authorization (though it would have been approved anyway, that's not the point). When my wife told me he kept on saying no (blankly) to her questions, I went in with her to pick it up. Damned if the guy didn't sit there and blankly say no some more, including the question "Don't you care about a 15-year customer who has questions or concerns?" So new repair service to be found, and this guy will likely be OUT of business very soon.