Basically loving it so far, with the one exception that the shots seem pretty small. Don't know if it's just the coffee I have absorbing a lot of the initial water or what, but basically the best process so far seems to be to run a single through it, then a double, to get the volume/flavor right. I'm sure I'm not doing something exactly right but based on the research I've done I pretty much have the grind and tamp done right so that only leaves the machine. I did purchase the 3yr warrant thru Amazon so I'm not really worried. If it bugs me long term I'll get it replaced. Or I guess I could start monkeying with the settings and see what happens. Regardless, it was a good week of coffee.