I face palmed so hard I think I'm gonna have to call my physician tomorrow to have my palm surgically removed from my forehead. I work full time and I attend university now, so I don't know how to find the time to even begin addressing all the logical fallacies from your two posts, but here's the gist of it:
You claim to "cover[s] why he's pushing JR gear] by stating that it's "coz he likes headphones and was getting into E-stats, then started to sell them." Great. Very informative post after leading us with your initial promise of providing us with "constructive criticism to better the children for the future". Well, lets start with you presuming to understand a 3rd party's motives and intentions. I don't think you speak on his behalf here, but if you did, then this is the saddest bit of troll food I've ever seen in my life and can't fathom how this could possibly "educate children of the future". The drastically more realistic scenario here is that MyHeadFi is able to sell JR Audio with a significant enough margin because they both operate from the same country and likely struck some very significant business deal selling subpar electronic chinese parts without quality control - NOT because the owner of MyHeadfi "likes headphones". Oh boy.
Sure thing, lets take the fact that this owner sent you over 50 emails to mean that he is a well intentioned business dealer selling top quality audio gear. I'm not the least bit sure how number of emails and quality of hardware sold is positively correlated, but I think if we were to follow your logic then basically every local Bestbuy or walmart here would be qualified to sell you some Beats headphones and have it compete with the best. Furthermore, if quality and email count were correlated, I must state that Vance ALSO sent me upwards of 50+ emails to me in less than a few weeks and promised me that no headphone amplifier had ever been sent back to him for repair and that they never once broke down. In the end, after all was said and done, of those emails, the bulk of them ended up being either threats or lies. He did NOT respond to my emails in a prompt manner and when he did respond, he did so in a very round-about fashion. Regardless of all this, Mjolnir Audio also sent me over 50+ emails with far more insightful and helpful bits of information when looking for alternatives. If we're to make purchasing decisions based on email counts, I think we have far better options than Vance here.
So here's the other fallacy that I need to point out. You asked: "if he's such a scammer why is his customer service so damn good?... well let me answer why this question is entirely too biased based on your particular experience. He's had you hooked for multiple purchases and its in his best interest to have you see him in a favorable light. So, for one thing, all of your transactions went smooth and your gear functions properly so far - I assume. Honestly, judging by your comments, this is probably because you upgrade faster than your gear deteriorates. The biasness arises because you've never had to experience dealing with him when something went wrong. That's were the problem lies: it's one thing to judge someone's behavior when everything is all rainbows and unicorns, but what happens when the going gets rough and there is a hiccup? What happens when part of your gear starts to fail? THAT is the real judge of character right there.
In the dealings I had with Vance, he refused to offer any kind of refund. Here's what he wrote to me (And also what I had to write to my statements with VISA in order to get the charges reversed):
I asked Vance multiple times for a refund or an exchange with a new item. The last time I had asked, he finally caved and replied with this:
"Yes, you can exchange for something else when it's returned, probably KGSS?"
You should note here that the replacement item in question is for a KGSS and I wanted to exchange it for another KGSSHV, NOT his KGSS that is being sold for HALF the cost of a KGSSHV. Woooow total scam.
Prior to that he was incredibly reluctant to exchange with anything at all, and when I asked for a refund, he countered by offering to "help me" by repairing the amp and selling it for me on his site's marketplace as a used item. LOL. What a crook. I therefore had to ask him what kind of loss I would take if I did so and he never replied to that email. I have the full email thread as proof, and it reads exactly like you would think communicating with a child reads like.
When I told Vance about the blown rectifier and the dead unit he responded with "It should be just the fuse burnt, sometimes there's surge in the mains and the fuse burnt to protect the circuit." Vance is just generally unknowledgeable about amplifier electronics.
In the end, Vance only offered to send me replacement parts to repair the item's issues and didn't want to offer service to repair the unit until after I had contacted visa with complaints. In the VISA dispute he argued his case by stating that his return policy excluded faulty items from being returned. See attached image from the dispute. Vance essentially argued that a "myheadfi.com does not accept return of a brand new item with valid warranty", which turns out to basically be the biggest pile of steaming garbage I've ever read in my life. Logically it means that any item with warranty cannot be returned, which would translate that to mean every item he sells. Does that mean that the only way to bypass this beautiful piece of logic is to wait until the warranty period expired and THEN try to return it? Lol I'm sure waiting a year to return something would work even better... Wow. This folks is what you have to look forward to when dealing with crooks. He lost the case. And with good reason.