Oh boy 45 minutes on old with Sweetwater. Their hold music BLARINGLY, DEAFENINGLY LOUD. Also terribad and interrutped by unnaturally perky sounding people telling me shit IDGAF about in any lifetime.
Finally got a tech, which lead to another 45 minutes of back and forth, installing a creepy-ass TeamViewer app, much fuckery with Traktor, system configs etc ...all of which lead to confirmation that yes, Julia, channels 1 & 2 on the MOTU are in fact dead.
New unit being shipped for Friday. I hafta get the old one in the mail within <mumble> days. Probably no show this Friday, either.