I just checked the website and mine shipped but no shipping notice received yet.  Jim, I will let you know.  This may be more than I need.

Well, this might be a problem, I don't think I got the Synology DS508, I think I got a Magnell DS508, some sort of wall mount, which is what the packing list says.

Uh oh. That would suck.

mine is supposed to be at home so I'll confirm when I get there in 20 minutes.

Really glad I didn't buy any HDs... flat package here too. Fuuuuuuuuu...

Sorry, not the Magnell DS508, the Peerless-AV DS508.  And yes, it is -- a wall mount with a computer holder.

 

I am on chat with NewEgg right now.

Called NewEgg.  Package is being RMA'd and it'll take at least a week to get my $$ back and it's highly likely that the 3rd party that fulfilled the order is a fuck up.

Yup, it was obviously drop shipped from "Magnell", and they probably told NewEgg that they have all this stock of DS508's, and could you blow them out at $200, etc. I don't blame NewEgg at all, but they really should just go ahead and refund the money -- some people bought a bunch of WD Reds or Greens or whatever to populate this, I'm just glad that I didn't get around to it between when I got the ship notice yesterday and when I came in and saw the box today. That's just softcore, dude.

Same problem here.  I asked for a replacement of the right item, I'll see what they say:

 

 

Edit:  They issued the RMA, which states the following:

 

 

If Newegg no longer carries an item that is sent in for replacement, or if that item is simply out of stock, the item will be sent to our Back-Order RMA Department. You will be notified via email of two options: 1) Newegg can send you a comparable replacement item, or 2) Newegg can issue you a refund at the current market value of the product. A current-market-value refund may not exceed the original invoice price. If the item is returned within 30 days of the original invoice date, a full refund will be issued. 

Hey!  Chat guy didn't offer me a comparable replacement item.

 

That said, there is no comparable replacement item -- you search on $100-$300 NAsseses, and it just sort of stands out as being in a completely different league.

 

I think I'll stick with my refund and be happy.

comparable replacement to me is 5 drive intelligent array, so newer synology, or drobo, etc.

I'd be hard pressed to accept a $200 5 bay NAS over a refund.  'cause you know they're not going to give you another MSRP $1500 NAS, right?

I don't acknowledge knowing that.

Weird, another vendor made the same mistake three years ago, same Peerless wall mount thingy was sent

 

http://forum.synology.com/enu/viewtopic.php?f=152&t=19557

 

Surprisingly no Slickdeals thread of raging angry posts from people that bought 5 each.

Limit was one per customer, Pak.

And Newegg just contacted me saying it was an inventory mistake but if I wanted the Synology they'd overnight me one once the defective shipment was returned. I said yes, that'd be fine so there's still a chance...

The DS508 is listed as back in stock on Newegg and the price is still the same...

 

http://www.newegg.com/Product/Product.aspx?Item=N82E16822108012&Tpk=ds508&IsVirtualParent=1

Are you guys being made whole or are you just getting refunded?

Are you guys being made whole or are you just getting refunded?

 

I got an email from Newegg last night that said the following: 

 

I truly do apologize as it looks like there was an error in our inventory when this was labeled. The inventory is correct. Would you like to change your RMA to a replacement? Please let me know how you would like to proceed. Again, I apologize for this and I hope that you have a wonderful day.

 

I called the CS contact that I was given and they stated that as soon as the incorrect item was returned (with the prepaid label they provided) that they would overnight me the correct Synology DS-508.  So I'm hopeful that the second time will be the charm.

The DS508 is listed as back in stock on Newegg and the price is still the same...

 

http://www.newegg.com/Product/Product.aspx?Item=N82E16822108012&Tpk=ds508&IsVirtualParent=1

 

Don't NEED this, but certainly can use it....ordered......  Hopefully will get the proper item shipped! 

I paid for my own label, I need to push them to refund that

I paid for my own label, I need to push them to refund that

 

Yeah, no way you should be paying to ship back something you didn't order.  They emailed me a prepaid UPS label within an hour of calling CS. 

Something is being delivered here today.  Based on the above, not sure what to expect other than no NAS.

I just checked the website and mine shipped but no shipping notice received yet.  Jim, I will let you know.  This may be more than I need.

Thanks Mike. I will take you up on it if it is the real deal. As Nate said they are back in stock but I am waiting to see if and when people start actually receiving a NAS. By the time it is straightened out they will probably be out of stock.

Wall mount just delivered.  Time to contact NewEgg.

I told them I wanted a refund once the package started to ship to them.  Waiting up to 5 days due to their mistake pissed me off.  They say they are out of stock and no promises on getting a the NAS, which means no NAS.

Site says out of stock on the NAS.