How to determine that your quality control division may not be up to par.
We ordered these windows over 4 months ago, only to be told of delay after delay. Yesterday morning we got the call that the installers would be there within an hour. 1 hours notice is not sufficient, but we scrambled and got all the temp framing and plywood removed and the area cleared out to give them ample working space. When I left at 3:00 they were still nowhere to be seen, and had not replied to calls or texts.
This morning when I arrived, this is what I found.
Be assured that not 1, not 2, but 3 of the companies own men came out to measure when these were ordered.