I suspect it will remain that way until they raise the price to where it is supposed to be.

The DS508 is listed as back in stock on Newegg and the price is still the same...

 

http://www.newegg.com/Product/Product.aspx?Item=N82E16822108012&Tpk=ds508&IsVirtualParent=1

 

 

Site says out of stock on the NAS.

 

（╯°□°）╯︵ ┻━┻

I got my order confirmation and they processed the charge....so fingers crossed here.....

Save yourself the hassle of returning and waiting for a refund and confirm what it is that is shipping.  It is likely to be a wall mount.

Good idea Mike, calling now.....

I once had a guy tell me his house burned down when my bid won an eclipse titanium car subwoofer for like $100 on ebay.

 

Thus he couldnt honor the auction.

 

I'm pretty good at smelling bullshit now.  Smells funny...

On the phone with Lester @ NewEgg.....very nice, but not super helpful, doesn't seem to have visibility into the details of where things ship from and what exactly they are.

 

On hold, he is trying to contact other Customer Support people for more details.

 

EDIT: after a bit of a wait, he said others did have issues with the wrong item (he said 4 or 5 people, we must be the only ones ordering it! Riiiiiight.....)

 

Going to take my chances, better to have maybe a 50/50 chance to  get the deal than not try at all.

Edited March 21, 201313 yr by skullguise

My guess is your chance of receiving the NAS is 0%.  As Dusty or somebody said yesterday, they used the model number, which happens to the same for the two items from different manufacturers, and screwed up the add by putting the description of the Synology NAS drive with sale price for the stupid wall mount they actually were meaning to sell.  Weird, but it is the only thing that makes sense.  I doubt they even have any of the now-discontinued drives...

^^^^this

If they ship me the same wrong thing twice I'll be pressing hard for the similar product solution.  I mean, I'd happily accept a DS412 if they're having trouble finding a 508.

And now it says, "discontinued".

 

 

I'd actually give Nate way more than 0%.  Maybe 49%.

I, of course, also received a "Wall Mount".  They have emailed me both an RMA number and a shipping label.  I asked them when I would be refunded and also got told it would be after the unit had been received.  I said that since it was their error, it was unacceptable to make me pay for their mistake and they should refund the money as soon as they see that I've shipped it.  I was told that they had to follow their process.  I said that in that case I'd do a charge back as soon as I had shipped it.  He warned me that Newegg would  put a block on my account if I did that.  I pointed out that considering how Newegg handled this, I was putting a block on their website.

 

The poor customer support person tried hard to help me.  I was polite the entire time and told him that I understood he had to follow the process their.  I encourage him to feed back up his management change that they just lost a customer and why.  I also encouraged him to suggest a change in the RMA procedure when Newegg is at fault.

 

I think that Nate has almost 0 chance to get a "like kind" replacement.  I doubt that they have any DS508 units to sell and I'd be shocked if they send him a DS412.  I'll certainly wait to see if Newegg does send him one before shipping back my wall mount.

I sent the mount back today so we'll see what happens when they get it back early next week.

Bummer....oh, well, I think I'll do the escalation thing if I get a wall mount, and see if it gets me anywhere.....I can have a lot of fun escalating through multiple levels of management.

 

I think what especially would piss me off is that they brought it back "in stock" at the same price even after they realized they had an issue.  That would be a major escalation point for me....

I, of course, also received a "Wall Mount".  They have emailed me both an RMA number and a shipping label.  I asked them when I would be refunded and also got told it would be after the unit had been received.  I said that since it was their error, it was unacceptable to make me pay for their mistake and they should refund the money as soon as they see that I've shipped it.  I was told that they had to follow their process.  I said that in that case I'd do a charge back as soon as I had shipped it.  He warned me that Newegg would  put a block on my account if I did that.  I pointed out that considering how Newegg handled this, I was putting a block on their website.

 

this sounds almost like business to business customer service

Bejeweled 2 is the Amazon free Android game of the day.  I got a $1 Amazon store mp3 credit.  So for downloading a free game, I also got an mp3 of a track I couldn't find anywhere else (M-Seven - Astral).  Not a bad deal, really.

I was wondering which of the free android games I "bought" today got me the free mp3 credit.  

Here's one for Nate, an Amazon Gold Box today only deal on Nest thermostats.

 

While that's a nice discount it's hard to justify spending $$ on heating stuff right now given that we're nearly at the end of the heating season.

It would also control your A/C.

Antek is selling recovered/salvaged transformers on their eBay store for around 10% off full price.

Nik Photo plug-ins as bundle for Mac 70% off.

http://www.tuaw.com/2013/03/25/nik-software-creates-bundle-of-mac-plugins-drops-price-70/

^ Juts got an e-mail from them about it since I already own one of their plug-ins.  Great news for those who want the whole thing, not so great for those who recently bought the whole thing or those who just wanted one of the plug-ins.

It would also control your A/C.

 

It would open my windows?   No central air here in NH.  It's pretty rare and usually only found in higher end homes.  I don't have one of those.  So we use a few window units which the Nest would never be able to control.

If you had the Nest, then you'd have the excuse to add central A/C.  After all, upgrading is the HC way.  Of course, it never gets hot or humid in NH.

Edited March 25, 201313 yr by guzziguy