So I need to vent/laugh...
I make my living in IT support for a large corporation and you would think that should rub off a bit on my parents. Nope!
My stepdad is 78 and hasn't used a computer in 10 years and smart phones, forget about it. He decides to buy an Ipad and enlists the help of some guy at a bar (not me). What shows up is a fully loaded Ipad pro ($1000 +). Not bad so far right... He obviously wants to set it up right away (enter me). I'm walking him through the process and we get to the point where he needs the wifi info. He doesn't know the router name, asks my mom and she's unsure. I know what they usually choose for names and can see the router in the list. Now, for the password my mom grabs this piece of paper with a jumbled list of passwords (this list looks like its a lost Zodiac letter with red and brown stains on it). She then claims she remembers it only to realize after an hour that it's the password to the security camera system. My stepdad then asks well WTF is the password then? She screams at the top of her lungs what she can remember. This turned out to the the router name.
Long story short I eventually remembered what I made the password out to be and it worked. That was three hours of my life I'll never get back. I have more, like trying to help them understand that apple ID's, email, and the passcode for an IOS device are not all the same thing nor will one password work for another. The other day Dad was looking up baseball stats on the ipad, Mom walks by and asks watchya looking at? He replies baseball stats. She asks so you're on the internet? He replies, no I have no idea what the internet is. Or my personal favorite, he bought ticket from stubhub. The PDF of the ticket says "printed tickets will not be accepted". He won't take mine or the ticket's word that he doesn't need them. He drives all the way to best buy and has someone there print the ticket out for him. I can go on and on